Important Interview Question 2019 - How would you greet a customer entering the store?
Important Interview Question 2019 - How would you greet a customer entering the store?
The Interviewer wants to Know your customer service Skills. This is the best opportunity for you to showcase your customer service skills.
Note - How to Greet in General:
- Get to know the customer so you'll be able to help them find what they're looking for .
- Greeting Customers , "Hello, How may /can I Help You?" "What are you looking for"
- Acting Friendly and Professionally with a cheerful smile on your face.
- Acknowledge them with eye contact and a smile even if you are busy with another customer.
- Don't say "Can I help You" . Customers usually reply " No, Just checking, Looking around" etc.
Sample Answer: I would personally greet each and every customer that walks in the store with a cheerful smile on my face. Even if I'm busy, I will at least acknowledge them with eye contact and smile to let them know I'm aware of their presence. Apart from this I usually start a conversation informing them of current sales/promotions and tell them that if they need any help for further assistance. .
from AJIRA FORUM http://bit.ly/2Saxyyr
via IFTTT
No comments: